Lectures
2. Theme The components of intercultural competence
CONTEXT. Intercultural competence is contextual. An impression or
judgment that a person is intercultural competent is made with respect to
both a specific relational context and a particular situational context.
Competence is not independent of the relationships and situations within
which communication occurs. Thus, competence is not an individual
attribute; rather, it is a characteristic of the association between
individuals. It is possible, therefore, for someone to be perceived as highly
competent in one set of intercultural interactions and only moderately
competent in another. Judgments of intercultural competence also depend
on cultural expectations about the permitted behaviours that characterise
the settings or situations within which people communicate. The settings
help to define and limit the range of behaviours that are regarded as
acceptable. Consequently, the same set of behaviours may be perceived as
very competent in one cultural setting and much less competent in another.
For instance, one person might want to use highly personalised nicknames
and touching behaviours in public, the other person might regard such
visible displays as unwarranted and therefore incompetent.