List of literature

References 

Abrell,  R.  (2004).  Preventing  communication  breakdowns.  Reston,  VA:  National 

Association of Secondary School Principals. 

Antos,  G.  (2011).  Handbook  of  interpersonal  communication.  The  Hague,  The 

Netherlands: Mouton De Gruyter. 

Auer, P. (2011).  Theories and methods. The Hague, The Netherlands: Mouton De 

Gruyter. 

Brownell,  J.  (2009).  Listening:  Attitudes,  principles,  and  skills.  Boston,  MA: 

Pearson. 

Brun,  J.  P.  (2010).  Missing  pieces:  7  ways  to  improve  employee  well-being  and 

organizational effectiveness. New York, NY: Palgrave Macmillan. 

Burstein,  J.  (2010).  Have  you  heard?:  Active  listening.  New  York,  NY:  Crabtree 

Publishing. 

Canary, H. (2011). Communication and organizational knowledge: Contemporary 

issues for theory and practice. Florence, KY: Taylor & Francis. 

Cheney,  G.  (2011).  Organizational  communication  in  an  age  of  globalization: 

Issues, reflections, practices. Long Grove, IL: Waveland Press. 

Eisenberg, E. M. (2010). Organizational communication: Balancing creativity and 

constraint. New York, NY: Saint Martin’s. 

Green, R. L. (2010). The four dimensions of principal leadership: A framework for 

leading 21st century schools. Boston, MA: Pearson. 

Keyton, J. (2010). Case studies for organizational communication: Understanding 

communication processes. New York, NY: Oxford University Press. 

Keyton,  J.  (2011).  Communication  and  organizational  culture:  A  key  to 

understanding work experience. Thousand Oaks, CA: Sage. 

Larson, R. K. (2011). The evolution of human language: Biolinguistic perspectives. 

New York, NY: Cambridge University Press. 

Lunenburg, F.C,& Irby, B. J. (2006). The  principalship: Vision to action. Belmont, 

CA: Wadsworth/Cengage. 

Lutgen-Sandvik, P. (2010).  Destructive organizational communication: Processes, 

consequences, and constructive ways of organizing. New York, NY: Routledge. 

Matthews,  L.  J.,  &  G.  M.  Crow  (2010).  The  principalship:  New  roles  in  a 

professional learning community. Boston, MA: Pearson. 

Pauley, J. A. (2010).  Communication: The key to effective leadership. Milwaukee, 

WI: ASQ Quality Press. 

Rogers,  C.  R.,  &  Farson,  R.  F.  (n.d.).  Active  listening.  Chicago,  IL;  Industrial 

Relations Center, University of Chicago. 

Sergiovanni,  T.  J.  (2009).  The  principalship:  A  reflective  practice  perspective. 

Boson, MA: Pearson. 

Shaw, G. B. (2011).  The wit and wisdom of George Bernard Shaw. Mineola, NY; 

Dover Publications. 

Shettleworth,  S.  J.  (2010).  Cognition,  evolution,  and  behavior.  New  York,  NY: 

Oxford University Press. 

Summers,  D.  C.  (2010).  Quality  management:  Creating  and  sustaining 

organizational effectiveness. Upper Saddle River, NJ: Prentice Hall.  

Tareilo,  J.  (2011).  Other  side  of  the  desk:  A  20/20  look  at  the  principalship. 

Lanham, MD: Rowman & Littlefield. 

Tourish,  D.  (2010).  Auditing  organizational  communication:  A  handbook  of 

research, theory, and practice. New York, NY: Routledge. 

Ubben,  G.  C.,  Hughes,  L.  W.,  &  Norris,  C.  J.  (2010).  The  principal:  Creative 

leadership for excellence in schools (7th ed.). Boston, MA: Pearson. 

Weiss, B. (2011). How to understand language: A philosophical inquiry. Montreal, 

QUE: McGill University Press. 

Yate, M. (2009).  Hiring the best: A manager’s guide to effective interviewing and 

recruiting. Cincinnati, OH: F & W Media.

Last modified: Wednesday, 1 February 2017, 1:26 PM